Resolved -
A new version is released to the app stores that will fix the reporting issue.
Jan 31, 05:38 GMT
Update -
We are continuing to monitor for any further issues.
Jan 31, 05:37 GMT
Monitoring -
New versions of iOS app is being released to the app stores today, and will appear as soon as it is approved. We will let you know when the app is available to download.
Jan 30, 13:33 GMT
Identified -
The issue has been identified and a fix is being implemented.
Jan 30, 10:44 GMT
Investigating -
Our Engineering team is currently investigating this issue. We apologise for the inconvenience caused and we will update you as soon as we have identified and resolved the problem.
Android Smart24 devices should be reporting as expected.
Jan 30, 07:03 GMT