All Systems Operational

About This Site

Welcome to our status page. Here we monitor the status of the Grid platform and all related services.

If you are experiencing a service outage and don't see it posted here, please email support@track24.com or call us on +44 (0)20 7859 4655.

Grid ? Operational
90 days ago
100.0 % uptime
Today
Smart24 Operational
90 days ago
97.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Feb 8, 2023

No incidents reported today.

Feb 7, 2023

No incidents reported.

Feb 6, 2023

No incidents reported.

Feb 5, 2023

No incidents reported.

Feb 4, 2023

No incidents reported.

Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Resolved - A new version is released to the app stores that will fix the reporting issue.
Jan 31, 05:38 GMT
Update - We are continuing to monitor for any further issues.
Jan 31, 05:37 GMT
Monitoring - New versions of iOS app is being released to the app stores today, and will appear as soon as it is approved. We will let you know when the app is available to download.
Jan 30, 13:33 GMT
Identified - The issue has been identified and a fix is being implemented.
Jan 30, 10:44 GMT
Investigating - Our Engineering team is currently investigating this issue. We apologise for the inconvenience caused and we will update you as soon as we have identified and resolved the problem.

Android Smart24 devices should be reporting as expected.

Jan 30, 07:03 GMT
Jan 30, 2023
Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.