Our engineers have confirmed that this incident has been resolved. All Iridium unit position reports are being processed as normal and the report queue has cleared.
Posted May 23, 2019 - 08:14 BST
We are currently investigating an issue that has affected all Iridium satellite devices (Whisper, Echo, Packmaster Lo Pros, Jackal Dual, Iridium Extremes) over the past 7 hours. Position reports from these units were not reaching the platform during this time. Though the reports are now reaching the platform, there is a backlog, and it may take a while to process all of the reports.
We are currently investigating the cause of this outage and we will update you when we can confirm it is fully resolved.