iOS Smart24 reporting interruption

Incident Report for Track24

Resolved

A new version is released to the app stores that will fix the reporting issue.

Posted Jan 31, 2023 - 05:38 GMT

Update

We are continuing to monitor for any further issues.

Posted Jan 31, 2023 - 05:37 GMT

Monitoring

New versions of iOS app is being released to the app stores today, and will appear as soon as it is approved. We will let you know when the app is available to download.

Posted Jan 30, 2023 - 13:33 GMT

Identified

The issue has been identified and a fix is being implemented.

Posted Jan 30, 2023 - 10:44 GMT

Investigating

Our Engineering team is currently investigating this issue. We apologise for the inconvenience caused and we will update you as soon as we have identified and resolved the problem.

Android Smart24 devices should be reporting as expected.

Posted Jan 30, 2023 - 07:03 GMT

This incident affected: Smart24.